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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
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Privacy Policy



Information on the Processing of Personal Data

We would like to assure you that for, the protection of our customers’ and partners’ personal data is of paramount importance. That is why we are taking appropriate steps to protect the personal data we process from any loss, leakage, alteration, transmission or otherwise improper processing and to ensure that the processing of personal data is always carried out in accordance with the obligations laid down by the legal framework, both by the company itself and by those third parties that process personal data on behalf of the company.

We would also like to assure you that at Datatrek, we do not collect any data for persons under 16 years old.

What is GDPR?

The General Data Protection Regulation (GDPR) is the new regulatory framework of the European Union (EU) in the area under consideration. The purpose of the law is to lay down the conditions for the processing of personal data to protect the rights and freedoms of natural persons, and, in particular, the right to the protection of personal data.

Data Protection Officer (DPO)

Datatrek informs that, for the purposes of its business activities, processes the personal data of its clients & associates in accordance with applicable national law and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter referred to as the “Regulation”), as such is in force.
For any matter relating to the processing of personal data, please contact the Department of Personal Data Protection at the following contact details: 

 What categories of personal data do we process?

Your personal data that we process are absolutely necessary, necessary and appropriate to achieve our intended purposes. These data are:

Contact us form: Name & surname, email.

With respect to the personal data we collect directly from you, kindly note that you should notify us without delay of any change in your data, as well as respond to any request for an update.


How and why do we use your personal data?

  • Contact

To satisfy/process of a request: During your visit to our website, you have the option to fill in a contact form, in order for the company to contact you, When completing the form, you may be requested to provide more details, however the minimum for serving the above-mentioned processing purposes will have the required field mark. 

  • Customer satisfaction survey

We use the data we collect from our websites to improve and evaluate the operation of our product, services and company widely. In particular, we process your contact information for your participation in a Customer Satisfaction Survey, if you have given your consent, under the specific conditions provided by the legal framework.

Currently, the Customer Satisfaction Survey is conducted through electronic communication as regards satisfaction with the products and services we offer. In case you do not wish to participate in this survey, you may not participate in it, as well as to indicate this to us with the above contact details.

  • Information on  offers and news

The data collected from our website may be used to contact you, to inform you about our Company, Group or affiliated companies – news, offers, products, services etc. by email, SMS or telephone, provided you have given your consent, under the specific conditions set out in the legal framework.

  • Safeguard our legitimate interests and protect individuals and goods

We use closed circuit television (CCTV) and security cameras to be able to protect the safety and security of individuals, goods and facilities. 


Where do we transmit your personal data?  

Datatrek transfers personal data to third parties to whom it entrusts the processing of personal data on its behalf. Specifically: The Company may share information about how you use our website with social media, advertising and analytics partners, who may combine it with other information you have provided to them or collected in connection with your use of their services or courier companies to implement a service you have entrusted to us. Transport companies may contact you to request clarification and to inform you on the delivery of your products. The company has lawfully ensured that the partners processing data on its behalf meet the requirements and provide sufficient assurances for the implementation of appropriate technical and organizational measures to ensure that during the processing of your personal data your rights are protected.

We may also share your information with relevant agencies, law enforcement agencies, government authorities and other third parties, according to the legal framework, in order to prevent or detect criminal acts, etc.

Storage Time

The data storage time is decided on the basis of the following specific criteria, as the case may be:

When processing is imposed as a requirement under provisions of the applicable legal framework, your personal data shall be stored for as long as required by the relevant provisions.

When processing is done on a contractual basis, your personal data will be stored for as long as necessary for the performance of the contract and for the foundation, exercise, and / or support of legal claims under the contract.

When processing concerns the keeping of a CV file for use in any future position, your personal data will be stored for a period of twelve (12) months.

When the processing concerns the keeping of a file created by the recording of telephone calls, the data of the recording are kept for a period of six (6) months.

For information purposes, your personal data shall be kept until your consent is revoked. This can be done by you at any time. The revocation of consent does not affect the legality of consent-based processing in the period prior to said revocation.

To revoke your consent, please contact the Data Protection Department at the email address


What are your rights in respect to your personal data?

Every natural person whose data are being processed by Datatrek enjoys the following rights: 

Right to Access: You have the right to be aware and verify the legitimacy of the processing. So, you have the right to access the data and get additional information about their processing. 

Right to rectification: You have the right to study, correct, update or modify your personal data. Additionally, you have the right, if you wish, to be informed about the recipients of your data. 

Right to delete (‘right to be forgotten’): You have the right to request the deletion of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as, by way of indication, where there is a contract, obligation to process personal data required by law, public interest), such right shall be subject to specific restrictions or shall not exist, as the case may be.

Right to restriction of processing: You have the right to request the limitation of the processing of your personal data in the following cases: (a) when the accuracy of the personal data are questioned and until such data are verified, (b) when you object to the deletion of personal data and request the limitation of their use rather than their deletion, (c) when such personal data are not needed for processing purposes, they are, however, indispensable for the foundation, exercise, support of legal claims, and (d) when you oppose to the processing and until it is verified that there are legitimate grounds that concern us and supersede the reasons for which you are opposed to the processing.

Right to oppose the processing:  You are entitled to oppose the processing of your personal data, at all times, in case where, as described above, this is necessary for the purposes of legitimate interests pursued by us as controllers, as well as in the processing for direct marketing purposes and consumer profiling. 

Right to data portability: You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them with commonly used editing methods. Moreover, you have the right to ask us, if technically feasible, to pass the data directly to another controller. Such right to do so exists for the data you have provided to us and their process is carried out by automated means based on your consent or performance of a relevant contract.

Right to revoke your consent:  Lastly, where processing is based on your consent, you have the right to revoke it without affecting the legality of consent-based processing in the period prior to said revocation. To revoke your consent, you can use the unsubscribe options, by clicking on the corresponding link in our electronic communications or by contacting

Lodge a Complaint

In case you deem that we have not duly satisfied your request and the protection of your personal data is somehow affected, you may lodge a complaint through the dedicated online portal of the Hellenic Data Protection Authority (Athens, 1-3 Kifissias Avenue, 11523 Athens, Greece | +30 210 6475600). You may find detailed guidelines on how to lodge a complaint on the DPA’s website.

Security of Personal Data

Datatrek implements appropriate technical and organizational measures aiming at the safe processing of personal data and the prevention of accidental loss or destruction and the unauthorized and/or unlawful access to, use, modification or disclosure thereof. In any case, the way in which internet operates and the fact that it is free to anyone cannot guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures gaining access and, possibly, using personal data for unauthorized and/or unfair purposes. 

Information about Cookies Policy

At we use cookies to make your experience better on our site. You may see in detail which cookies we use and the Cookies Policy on our web page.


Links to other web sites.

Our web site may provide links to other web sites. We are not responsible by any means for the privacy policies or content of other web pages that do not belong to Datatrek. Therefore, we would like to recommend you to read carefully the Privacy notices of these web sites.